Terms & Conditions

Terms & Conditions for String Up Gifts products:

For goods exchange/refund, please return item in its original unused condition/packaging with proof of purchase within 7 days. Only goods with manufacturer's defects are exchangeable within 30 days with original receipt.

Hygiene-sensitive products, perishable goods, custom products (such as special orders or personalized items), games with digital codes, vouchers and gift cards sold are non-refundable/non-exchangeable.

String Up Gifts reserves the right to change the terms and conditions at any time without prior notice. In the event that any changes are made, the revised terms and conditions shall be posted on this platform immediately. Please check the latest information posted herein to inform yourself of any changes.

String Up Gifts will not accept returns for the following items: 1. Any items that have been shipped from our store 30 days after delivery. 2. Any items that have been opened or unsealed. 3. Any item that is not in its original condition, is damaged, show signs of use or is missing parts. 4. Any items that were not purchased directly from String Up Gifts. 5. Any physical products that feature digital codes, such as in-game bonus redemption codes.

The current prices for products will be the prices shown in the store at the time of purchase, which may vary due to on-going campaigns with other e-commerce platforms. Some products may be available for pre-purchase. String Up Gifts is not obligated to match the advertised price for the same product offered elsewhere. Pricing and availability may change without notice.

Although String Up Gifts attempt to provide accurate information through the Store, there may be times where information, such as pricing or availability, is incorrect or out of date. We may attempt to contact you to remedy the error, to cancel or provide a refund if we are not able to fulfil your order.

Products sold are based on first-come-first-served, while stocks last basis. Photographs are for illustrative purposes only. The actual product may differ in color and design, depending on the colour reproduction on your computer or mobile device. String Up Gifts reserves the right to change the date that a product becomes available without notice, and reserves the right to decline an order for any reason.